How to Pass Salesforce Community Cloud Consultant Certification
I appeared for Community Cloud certification this month and cleared it in the first attempt to become 7X Salesforce Certified. (Sales, Service , Community, App builder, Platform, Admin, Advanced Admin)
In this blog I am going to share the tips and trick to pass the Community Cloud Certification.
As you all know for every certification Salesforce provides you with the study guide which you can go through on the Salesforce Certification site.
Best way to start preparation is to go through the Study guide and get into the mentioned topics; having community implementation experience is key advantage.
Let me describe important points which will help you crack this exam:
1. Sharing Model: This is always has first priority but in terms of Community study:
- External sharing model
- Public access setting/ guest access to community
- Moderation Permissions
- Portal & community user access
2. Community Implementation: This is crucial as 15-20 questions were focused on this
- Study different Templates mainly Napili as most of the question were related to this template.
- Partner Central, VF + Tab & Customer Account Portal has less weightage
- Community Workspace: go through each menu in this
- Gamification i.e. Leaderboard, Contribution points ,levels etc.
- Community Builder: Very important; 10-12 questions were related to this topic.
- Community Migration
3. Community Licenses: Understand it really well. 5-6 questions were related to this topic.
Here are the Notes that I made for my own reference and will be very helpful for you as well!
1. Total number of communities: 100 (Active + Inactive)
2. Community Licenses: Customer Community, Customer community Plus, Partner community, Employees community
3. Community template is based on the use case that you are building
4. Topics in Napili Template: 25 main topic and then 10 subtopic, upto 5 level
5. Super User access
6. Delegated Admin: Create & update user, Reset password and deactivate user
7. Sharing Sets to share records in Customer community
8. Moderation rules: Content criteria & Member criteria
9. Guest user access
10. Community Migration: You can update the community but not create one in production.
11. Login to community via social media : Configure Authentication Provider
12. Go through Community Roll out Trailhead
13. Go through: Community migration with Change set
14. Go through: Ways to deploy communities
Hope above resources will help you to pass the exam.
Wish you a good luck! Please leave comments below!
I appeared for Community Cloud certification this month and cleared it in the first attempt to become 7X Salesforce Certified. (Sales, Service , Community, App builder, Platform, Admin, Advanced Admin)
In this blog I am going to share the tips and trick to pass the Community Cloud Certification.
As you all know for every certification Salesforce provides you with the study guide which you can go through on the Salesforce Certification site.
Best way to start preparation is to go through the Study guide and get into the mentioned topics; having community implementation experience is key advantage.
Let me describe important points which will help you crack this exam:
1. Sharing Model: This is always has first priority but in terms of Community study:
- External sharing model
- Public access setting/ guest access to community
- Moderation Permissions
- Portal & community user access
2. Community Implementation: This is crucial as 15-20 questions were focused on this
- Study different Templates mainly Napili as most of the question were related to this template.
- Partner Central, VF + Tab & Customer Account Portal has less weightage
- Community Workspace: go through each menu in this
- Gamification i.e. Leaderboard, Contribution points ,levels etc.
- Community Builder: Very important; 10-12 questions were related to this topic.
- Community Migration
3. Community Licenses: Understand it really well. 5-6 questions were related to this topic.
Here are the Notes that I made for my own reference and will be very helpful for you as well!
1. Total number of communities: 100 (Active + Inactive)
2. Community Licenses: Customer Community, Customer community Plus, Partner community, Employees community
3. Community template is based on the use case that you are building
4. Topics in Napili Template: 25 main topic and then 10 subtopic, upto 5 level
5. Super User access
6. Delegated Admin: Create & update user, Reset password and deactivate user
7. Sharing Sets to share records in Customer community
8. Moderation rules: Content criteria & Member criteria
9. Guest user access
10. Community Migration: You can update the community but not create one in production.
11. Login to community via social media : Configure Authentication Provider
12. Go through Community Roll out Trailhead
13. Go through: Community migration with Change set
14. Go through: Ways to deploy communities
Hope above resources will help you to pass the exam.
Wish you a good luck! Please leave comments below!
