30 June 2014
Gartner Names Salesforce.com a Leader in the CRM Customer Engagement Center Magic Quadrant
Salesforce Solution Architect. 8X Salesforce Certified. Salesforce Evangelist.
Member of NITI Ayog, Govt. of India
31 May 2014
Salesforce and Microsoft buddy up over Office 365!!
Salesforce and Microsoft buddy up over Office 365!!!
Details: http://www.infoworld.com/t/saas/microsoft-and-salesforce-unexpectedly-buddy-over-office-365-243405
Hope for the best from both the worlds!!!
Details: http://www.infoworld.com/t/saas/microsoft-and-salesforce-unexpectedly-buddy-over-office-365-243405
Hope for the best from both the worlds!!!
Salesforce Solution Architect. 8X Salesforce Certified. Salesforce Evangelist.
Member of NITI Ayog, Govt. of India
24 April 2014
Converting Lead without creating Opportunity with a Button Click
Converting Lead without creating Opportunity with a Button
Click.
Marketing executives create the Leads and they convert the
Potential Leads through standard Lead “Convert” button on the Lead record.
Lead Conversion will convert Lead to Account, contact and
Opportunity.
In many of the organization the Marketing executives want to
Convert Leads to Account and Contact but they don’t want to create the
potential Opportunity on the Lead conversion.
To achieve this there is Standard Checkbox on the record called “Do not create a new opportunity upon conversion”. It's unchecked by default.
If you select this checkbox then Lead will get convert into Account and Contact
but Opportunity will not get created.
We can make it a Button Click rather to select the checkbox manually every time.
Button: Convert Lead without Opportunity
Trick:
1. Go to Setup -> Customize -> Lead ->Buttons, Links
and Actions
2. Create a new Button called “Convert Lead without Opportunity”
3. Behaviour: Display in
existing window without sidebar or header
4. URL : /lead/leadconvert.jsp?retURL=%2F{!Lead.Id}&id= {!Lead.Id}&nooppti=1
Now Try to click on "Convert Lead without opp" button you will find the checkbox “Do not create a new opportunity upon conversion” selected by default.
Try this and let me know your feedback...
Salesforce Solution Architect. 8X Salesforce Certified. Salesforce Evangelist.
Member of NITI Ayog, Govt. of India
23 April 2014
Workflow Rule: Field Update Limitation Trick
Workflow Rule: Field Update Limitation Trick
We use workflow rules which gets executed based on the Entry
Criteria and Condition met.
We can send an Email Alert, Assign Task, Update the field
and Send Outbound message.
There
is one Limitation with the Workflow Field Update.
Field Update Limitation:
The results of a field update can not trigger additional
workflow rules which are dependant on that updated field.
Trick to overcome the Limitation:
When creating the Workflow Field Update Action, check the
checkbox “Re-evaluate Workflow Rules after Field Change”.
Selecting the "Re-evaluate Workflow Rules After Field Change
checkbox" on the Field Update Edit page allows you to set a workflow
field update to re-evaluate all workflow rules on the object if the
field update results in a change to the value of the field.
This will overcome the limitation of Field update.
Try this and let me know your feedbacks.
Salesforce Solution Architect. 8X Salesforce Certified. Salesforce Evangelist.
Member of NITI Ayog, Govt. of India
21 April 2014
Freeze User Account
Freezing the User Account.
Deactivation of user is regular task for Salesforce Administrator. Whenever a user leaves the organization, to deactivate the user we need to transfer his/her all open records to another user / new hire.
Sometimes the new hire in the position of deactivated users takes time to on board so in this case what we should do with the open records of the User that left???
Freeze User Account:
Salesforce has introduced the new feature "Freeze" user account.
This will prevent the user from logging into the Salesforce till the time you transfer his/her records and Deactivate him completely.
Steps:
1. Setup->Manage User
2. Click the name of User
3. Click "Freeze" button.
Deactivation of user is regular task for Salesforce Administrator. Whenever a user leaves the organization, to deactivate the user we need to transfer his/her all open records to another user / new hire.
Sometimes the new hire in the position of deactivated users takes time to on board so in this case what we should do with the open records of the User that left???
Freeze User Account:
Salesforce has introduced the new feature "Freeze" user account.
This will prevent the user from logging into the Salesforce till the time you transfer his/her records and Deactivate him completely.
Steps:
1. Setup->Manage User
2. Click the name of User
3. Click "Freeze" button.
Labels:
Freeze user account,
User Freeze
Salesforce Solution Architect. 8X Salesforce Certified. Salesforce Evangelist.
Member of NITI Ayog, Govt. of India
19 April 2014
User Login History Report
User Login Report: Count of User Logins.
Its necessary for a Salesforce System Administrator to report on Count of User logins in to the system.
It gives an idea of Salesforce Usage and Adoption.
In many organization, the Salesforce License Review is done based on the Count of User Login.
Trick:
A simple Matrix Report.
Steps:
1. Go to Report
2. Click on "New Report"
3. Select Report type "User"
4. Report Format: "Matrix Report"
5. Drag the field "Full name" and "Login Date"
6. See the screenshot below.
7. You can group the "Login Date" by "Group by Date" as per fiscal year or calender year.
8. Run the report
9. Click on "Hide Details".
10. See the final Report as per below screenshot
Its necessary for a Salesforce System Administrator to report on Count of User logins in to the system.
It gives an idea of Salesforce Usage and Adoption.
In many organization, the Salesforce License Review is done based on the Count of User Login.
Trick:
A simple Matrix Report.
Steps:
1. Go to Report
2. Click on "New Report"
3. Select Report type "User"
4. Report Format: "Matrix Report"
5. Drag the field "Full name" and "Login Date"
6. See the screenshot below.
7. You can group the "Login Date" by "Group by Date" as per fiscal year or calender year.
9. Click on "Hide Details".
10. See the final Report as per below screenshot
Labels:
User Login report
Salesforce Solution Architect. 8X Salesforce Certified. Salesforce Evangelist.
Member of NITI Ayog, Govt. of India
16 April 2014
Account Merge with a button click
Salesforce Tips and Tricks:
One click Account Merge without any coding:
In most of the organization removing duplicates is the big
task. Mostly in case of accounts, the admins get involved in the cumbersome process of Merging the Accounts.
To merge accounts they follow 4 step Process:
- . Go to Account
- Go to Merge Accounts
- Put the common name of Accounts to merge
- Finally merge the account.
But this Process can be made very simple
and a Button Click and without navigating from the account with the steps below:
1.
Go to Setup -> Account-> Buttons, Links and
Actions
2.
Create new Button named “Merge”
3.
Put Content Source : URL
4.
Put URL as:
/merge/accmergewizard.jsp?srch={!Account.Name}
5.
Save.
6.
Go to Account Page layout and add the “Merge”
button on Page layout.
Snapshot: Button Properties
Snapshot: Account Page layout with "Merge" Button
When you will click on Merge Button on the account it will search for the same account names in the salesforce and will display the names of accounts to merge automatically without putting name of account as below snapshot shows:
Try this and let me know your feedbacks!!
Salesforce Solution Architect. 8X Salesforce Certified. Salesforce Evangelist.
Member of NITI Ayog, Govt. of India
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